# I can't recover my wallet by using Seed Phrase

Firstly, if you encounter this situation while using Seed Phrase or Private Key to recover the wallet. If this method still does not work, you can refer to the following ways.

#### 1. The Seed Phrase / Private Key wasn't correctly input.

The Seed Phrase / Private Key may have missing letters or typos. Check to see if you entered anything incorrectly. 

#### 2. The Seed Phrase / Private Key was correctly input but in the wrong order.

Please keep in mind that different Seed Phrase orders will result in different wallets. Make sure the seed phrase is entered in the correct order.

#### 3. The Seed Phrase / Private Key wasn't correctly written down originally

The Seed Phrase / Private Key wasn't written down correctly the first time. In this case, we can't assist you in retrieving your wallet because we don't have access to or save your Seed Phrase or private key.


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