Ninji Wallet
  • 🥷Ninji Wallet for Injective
  • PRODUCT / FEATURE
    • Extension
    • Mobile App
  • USER GUIDE
    • Basic
      • Mobile App
        • How to download and install Ninji wallet?
        • How to set up Ninji Wallet
        • How to add a new Hot wallet
        • How to manage wallets
        • How to manage tokens
        • How to add a custom token
        • How to send or receive tokens
        • How to send or receive NFTs
        • How to use DApp Browser
        • How to buy cryptocurrency by fiat on Ninji Wallet
        • How to turn on Biometric and change Passcode
        • General Settings
      • Extension
        • How to install Ninji Wallet Extension
        • How to set up Ninji Extension Wallet
        • How to add a new Hot wallet
        • How to manage wallets
        • How to manage tokens
        • How to add a custom token
        • How to send or receive tokens
        • How to send token with SpaceID
        • How to send or receive NFTs
        • How to use Staking feature
          • How to stake on Ninji Wallet
          • How to unstake on Ninji Wallet
          • How to claim Reward
        • How to override wallet
        • General settings
    • FAQs
      • Balances Not Showing on My Wallet
      • I can't recover my wallet by using Seed Phrase
      • What is the difference between Private Key and Seed Phrase?
      • Are there any service fees on Ninji Wallet when I send tokens?
      • Can I change the wallet name?
      • How do I contact Ninji Wallet for support?
  • INTEGRATE NINJI WALLET
    • Dev Guide - Injective DApps Integration
    • Cosmos Kit
    • Injective Kit
    • Shuttle Kit
    • Coinhall Kit
  • Legal
    • Terms of Service
    • Privacy Policy
  • OFFICIAL LINKS
    • Website
    • Twitter
    • Discord
  • Brand Assets
    • Brand Assets
    • Redirection link
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  1. USER GUIDE
  2. FAQs

I can't recover my wallet by using Seed Phrase

Firstly, if you encounter this situation while using Seed Phrase or Private Key to recover the wallet. If this method still does not work, you can refer to the following ways.

1. The Seed Phrase / Private Key wasn't correctly input.

The Seed Phrase / Private Key may have missing letters or typos. Check to see if you entered anything incorrectly.

2. The Seed Phrase / Private Key was correctly input but in the wrong order.

Please keep in mind that different Seed Phrase orders will result in different wallets. Make sure the seed phrase is entered in the correct order.

3. The Seed Phrase / Private Key wasn't correctly written down originally

The Seed Phrase / Private Key wasn't written down correctly the first time. In this case, we can't assist you in retrieving your wallet because we don't have access to or save your Seed Phrase or private key.

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Last updated 11 months ago